Data Protection Statement
Information about the Cookies Set
What are cookies?
Cookies are small text files that our web server sends to your browser within the context of your visit to Our Websites and that it stores on your computer to be called up again later. Some functions of Our Website cannot be offered without using technically necessary cookies. Other cookies, however, allow us to perform various analyses. Cookies are able, for instance, to recognise the browser you are using when you visit Our Website again, and to transmit various information to us. With the help of cookies, we can, among other things, make Our Website more user-friendly and effective for you, e.g. by tracking your use of Our Website and determining your preferred settings (e.g. country and language settings). If any third parties process information via cookies, they collect the information directly from your browser. Cookies do not harm your terminal device. They cannot run any programs or contain any viruses.
First-party cookies
First-party cookies are set by us, PlusServer GmbH.
Third-party cookies
Third-party cookies are data records in text form that are stored in the browser or on the user’s computer when a website is visited. They are not used by the operator of the website itself, but by a third-party provider. In contrast to first party cookies, they can be read by the provider of the third-party cookies. Third-party cookies make it possible to determine the number of page views, the duration of a website visit, or the websites visited.
Legal basis for use of cookies
The legal basis for processing of technically necessary cookies is our legitimate interest in processing personal data in accordance with point (f) of Article 6(1) GDPR. Personal data are erased when they are no longer necessary for this purpose, in particular when the cookies are deactivated. We require your consent for cookies that are not technically necessary and for third-party cookies. If you have consented to the use of cookies on the basis of a notice (“cookie banner”) issued by us on the website, lawfulness of their use is also based on point (a) of the first sentence of Article 6(1) GDPR. As soon as the data transmitted to us via the cookies are no longer required to achieve the purposes described above, this information will be deleted. Continued storage may take place in individual cases if this is required by law.
Configuration of the browser settings
You can manage your cookie settings by using the setting options listed below or by configuring your browser settings. Most browsers are pre-set so that they accept cookies by default. However, you can configure your respective browser to only accept specific cookies, or to not accept any cookies at all. You can also delete cookies already stored in your browser via your browser settings or have the storage period displayed. Furthermore, you can set your browser to notify you before any cookies are stored. Since the various browsers can differ in their respective functions, please check the respective help menu of your browser for the configuration options. We recommend installing plug-ins specifically developed for this purpose if you desire a comprehensive overview of all third-party accesses to your internet browser.
Refusal of cookies
If you refuse the use of cookies that we must only use on the basis of your consent for the future, this setting will be adopted. Please note that you may no longer be able to use all functions of Our Website if you deactivate cookies through your browser settings or directly on Our Website. If you wish to delete third-party cookies for past sessions, this is only possible via your browser settings.
We are very happy that you visit the website of PlusServer GmbH. Data protection and data security when using our website are very important to us. Therefore, we would like to inform you here of which of your personal data we record when you visit our website and for which purposes these are used.
Since changes to the law or changes to our company-internal processes may require adjustment to this data protection statement, we ask you to read this data protection statement regularly. The data protection statement may also be called up, saved and printed out at any time under data protection statement.
Section 1 Scope of application
This data protection statement applies to the online offer of PlusServer GmbH, which can be called up under the domain www.plusserver.com and the following subdomains (hereinafter: “Our Website”).
Section 2 Controller
The controller for processing activities in the area named in Section 1 is
PlusServer GmbH
Venloer Straße 47
50672 Cologne
Germany
Phone: +49 2203 1045 3000
Fax: +49 2203 1045 1045
Email: datenschutz@plusserver.com
Section 3 Data protection officer
Data protection officer of the controller is:
Email: datenschutz@plusserver.com
PlusServer GmbH
-Data Protection Officer-
Venloer Straße 47
50672 Cologne
Germany
Section 4 What are personal data?
Personal data are information that can be used to learn about personal or factual situations concerning you (e.g. name, address, phone number, date of birth or email address). Information for which we cannot establish any connection to your person (or can only do so with an unreasonable effort), e.g. due to anonymisation of the information are not personal data.
Section 5 Which personal data do we collect/process and use?
Traffic data
a. Type and scale of processing activities
Processing shall apply to access data without personal reference, such as the name of your Internet Service Provider, the page from which you visit us, the internet protocol address, the names of the requested files and the date on which they were called up. Your browser transmits these automatically when you call up the Website. These data are only evaluated to improve our offer and do not permit any conclusions as to your person.
b. Duration of storage
As far as these data are not stored in any temporary log files, they are only processed momentarily for establishing the connection and presenting our web offer.
c. Legal basis
Processing is technically necessary to provide or optimise Our Website. The legal basis is our overriding legitimate interest within the context of consideration of interests in accordance with point (f) of Article 6(1) GDPR.
Customer data
a. Type and scale of processing activities
As a customer you sign up at the same time for our online customer service, where you will find information and administration options for the services and contents booked by you.
We will collect your email addresses, phone numbers, company name, function in the company, name, address and your chosen access data.
b. Duration of storage
The data will be stored for the term of your registration; they can be erased at any time within the context of the contractual termination conditions. Furthermore, we are subject to provisions under commercial and tax law that require storage of certain settlements relevant for accounting for 10 years even after the end of the term of the contract.
c. Legal basis
The legal basis is point (b) of Article 6(1) GDPR, since processing is necessary to perform the contract between you and PlusServer.
Recording of form data
a. Type and scale of processing activities
With your consent, you will receive information on news concerning the products and services of PlusServer GmbH. Subject to the corresponding provisions and with your consent, PlusServer may store your name, your email and postal addresses, your phone number, your job designation and basic information on your employer (name, address and industry), as well as an interaction profile based on your previous interactions with PlusServer (previous purchases, participation in webinars, seminars or events, or use of (web) services), in order to keep you up to date about current product announcements, software updates and upgrades, special offers, and other information about PlusServer software and services (including through marketing-related newsletters), PlusServer events, and to display relevant content on the websites of PlusServer. In connection with these marketing activities, PlusServer can transmit a hashed user ID to social networks operated by third parties or other web offers (such as Twitter, LinkedIn, Xing, Facebook, Instagram or Google), where such information will then be reconciled with the data of the social networks or the databases of the web offers in order to present more relevant information to you.
b. Duration of storage
Your personal data, but at least your email address, will be stored for as long as you have subscribed to the newsletter. They will be deleted from the distribution system without delay following unsubscription.
c. Legal basis
Marketing consent is given based on your explicit consent, point (a) of Article 6(1) GDPR. This consent can be withdrawn at any time; for the corresponding link, see every individual newsletter.
Marketing Consent (newsletter and other communication)
a. Type and scale of processing activities
With your consent, you will receive information on news about the products and services of PlusServer GmbH. Subject to the corresponding provisions and your consent, PlusServer may store your name, your email and postal addresses, your phone number, your job designation and basic information on your employer (name, address and industry), as well as an interaction profile based on your previous interactions with PlusServer (previous purchases, participation in webinars, seminars or events, or use of (web) services), in order to keep you up to date about current product announcements, updates and upgrades, special deals and other information on the services of PlusServer (including marketing-related newsletters), as well as about any PlusServer events, and to display relevant contents on the websites of PlusServer. If PlusServer offers the activity together with one or several marketing partners, your provided data may also be passed on to these partners. This shall happen strictly for the purpose of monitoring the partners’ marketing success. The partners involved in a particular marketing activity are evident from the notes in the registration form. In connection with these marketing activities, PlusServer may transmit a hashed user ID to social networks operated by third parties or other web offers (such as Twitter, LinkedIn, Xing, Facebook, Instagram or Google), where such information will then be reconciled with the data of the social networks or the databases of the web offers in order to present more relevant information to you.
b. Duration of storage
Your personal data, but at least your email address, will be stored for as long as you have subscribed to the newsletter. It will be deleted from the distribution system without delay after subscription.
c. Legal basis
The marketing consent is based on your explicit consent, point (a) of Article 6(1) GDPR. This consent can be withdrawn at any time; for the corresponding link, see every individual newsletter.
Cookies
We use cookies on our website. Cookies are small text files that our web server sends to your browser within the context of your visit to Our Websites and that it stores on your computer to be called up again later. Some functions of Our Website cannot be offered without using technically necessary cookies. Other cookies, however, allow us to perform various analyses. Cookies are able, for instance, to recognise the browser you are using when you visit Our Website again, and to transmit various information to us. With the help of cookies, we can, among other things, make Our Website more user-friendly and effective for you, e.g. by tracking your use of Our Website and determining your preferred settings (e.g. country and language settings). If any third parties process information via cookies, they collect the information directly from your browser. Cookies do not harm your terminal device. They cannot run any programs or contain any viruses.
Our website uses transient cookies that are automatically deleted as soon as you close your browser. This kind of cookie makes it possible to record your session ID. This way, various queries from your browser can be assigned to a shared session and it is possible to recognise your terminal device again if you return to Our Website later during the same session.
This website uses persistent cookies. Persistent cookies are cookies that are stored in your browser for an extended period of time and that transmit information to us. The respective storage period will differ depending on the cookie. You can delete persistent cookies independently via your browser settings.
Necessary cookies
These cookies are required for technical reasons so that you can visit Our Website and use the functions we offer. This refers, for example, to the following applications:
- A/B testing, i.e. running through various contents so that we can select the best variant for you.
- Release of downloads after you have submitted your contact information via a download form.
Additionally, these cookies contribute to safe and compliant use of the website.
Functional cookies
These are cookies that are required for chat and forms.
Performance-related cookies:
These cookies enable us to analyse website usage and improve the performance and function of Our Website. For example, we record information on how Our Website is used by visitors, which pages are called up most frequently, or whether any pages return error messages.
Cookies for marketing and social media purposes:
Advertising cookies (third-party cookies) allow us to show you different offers that match your interests. These cookies permit recording of the users’ web activities across a longer period of time. The cookies may recognise you across different devices you use.
The following third-party providers receive personal data via cookies embedded on Our Website if you are logged into the respective social media service:
- Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA
- Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA
- LinkedIn, 2029 Stierlin Court, Mountain View, CA 94043, USA
Furthermore, certain cookies allow you to connect to your social networks and share content from Our Website within your networks.
Legal basis:
The legal basis for processing of technically necessary cookies is our legitimate interest in processing personal data in accordance with point (f) of Article 6(1) GDPR. We require your consent for cookies that are not technically necessary and for third-party cookies. If you have given us your consent to the use of cookies on the basis of a notice (“cookie banner”) issued by us on the website, lawfulness of their use is also based on point (a) of the first sentence of Article 6(1) GDPR. You can revoke this consent at any time by deactivating cookies in your browser settings for the future.
Storage duration:
As soon as the data transmitted to us via the cookies are no longer required to achieve the purposes described above, this information will be deleted, in particular if you deactivate the cookies. Continued storage may take place in individual cases if this is required by law.
Configuration of the browser settings
You can manage your cookie settings by using the settings options listed below or by configuring your browser settings.
Most browsers are pre-set so that they accept cookies by default. However, you can configure your respective browser to only accept specific cookies, or to not accept any cookies at all. Please note, however, that you may no longer be able to use all functions of Our Website if you deactivate cookies on Our Website through your browser settings. You can also delete cookies already stored in your browser via your browser settings or have the storage period displayed. Furthermore, you can set your browser to notify you before any cookies are stored. Since the various browsers can differ in their respective functions, please check the respective help menu of your browser for the configuration options.
We recommend installing plug-ins specially developed for this purpose if you desire a comprehensive overview of all third-party accesses to your internet browser.
At customise cookie settings, you can view the categories of cookies used by us and decide if you want to object to the use of cookies.
Various types of cookies are used on Our Website. Their natures and functions are explained in more detail below.
HubSpot
a. Type and scale of processing activities
We use HubSpot for our online marketing activities on this website. HubSpot is a software company from the USA, with an establishment in Ireland. Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, phone: +353 1 5187500.
This is an integrated software solution that we use to cover various aspects of our online marketing. They include, inter alia:
Email marketing (newsletter and automated mailings, e.g. for provision of downloads), social media publishing & reporting, reporting (e.g. traffic sources, accesses, etc. …), contact management (e.g. user segmentation & CRM), landing pages and contact forms.
Our registration service allows visitors of Our Website to learn more about our company, to download contents and to provide their contact details as well as further demographic information. This information and the content of Our Website are stored on servers of our software partner HubSpot. We may use them to contact visitors of Our Website and to determine what services of our company are of interest for them. All information recorded by us is subject to these provisions on data protection. We use all recorded information only to optimise our marketing measures.
Personal data of the participants will be collected/processed within the context of the use of HubSpot. This includes the following categories of personal data: Name, email address, company name, job position, phone numbers, interaction with the website.
In the context of the use of HubSpot, personal data may be transferred to countries outside of the EU/EEA, in particular to the USA. In order to be able to guarantee adequate protection of your personal data in case of transfer of personal data to such third countries, we have concluded EU-US standard contractual clauses with HubSpot. Apart from this, we are in constant communication with HubSpot to ensure the protection of your personal data with any additional measures that may be necessary.
Learn more about the provisions on data protection of HubSpot (https://legal.hubspot.com/privacy-policy)
Learn more about HubSpot regarding the EU provisions on data protection (https://legal.hubspot.com/data-privacy)
If you generally do not desire recording by HubSpot, you may prevent setting of cookies at any time in your browser settings or use the following opt-out link: Opt-out.
b. Duration of storage
Cookies placed by HubSpot are valid for up to 13 months. Contacts are stored for at least two years. Activities such as a form input, received emails, or page visits on our websites will extend this time limit.
c. Legal basis
The legal basis for use is your explicit consent, point (a) of the first sentence of Article 6(1) GDPR. You can revoke this consent at any time for the future by deactivating cookies in your browser settings.
Matomo
Used with the subdomains www.plusserver.com, pluscon.io and get.plusserver.com (marketing).
a. Type and scope of data processing
We use the web analysis tool "Matomo" to design our websites in line with demand. Matomo is a web analytics service provided by InnoCraft Ltd, New Zealand.
Matomo creates usage profiles based on pseudonyms. For this purpose, permanent cookies are stored on your terminal device and read by us. In this way, we are able to recognize and count returning visitors. We also use the heatmap & session recording modules. Matomo's heatmap service shows us the areas of our website where the mouse is most often moved or clicked. The session recording service records individual user sessions. We can replay recorded sessions and thus analyze the use of our website. Data entered in forms is not recorded and is not visible at any time.
b. Storage period
The storage period of the data in Matomo is set at 12 months. The cookies set by Matomo are valid for up to 12 months.
c. Legal basis
The data processing is based on your consent in accordance with Section 25 (1) TTDSG, Art. 6 (1) lit. a DSGVO, provided that you have given your consent via our banner. You can revoke your consent at any time. Please make the appropriate settings via our banner.
For more information on Matomo's terms of use and data protection regulations, please visit: https://matomo.org/privacy/
PlusServer Tracking
a. Type and scale of processing activities
We use dedicated tracking on Our Website that stores the page visits and their duration. These data are linked to an ID that is stored in a cookie. A cookie is used for the domain www.plusserver.com. As soon as a form is sent, the contact details from the form are transmitted to the CRM system (Customer Relationship Management). Page visits assigned to the cookie and their duration, both already-stored and later ones, are transmitted to the personal data record in CRM system.
b. Duration of storage
The cookies set by PlusServer are valid for up to two years.
c. Legal basis
The legal basis for use is your explicit consent, point (a) of the first sentence of Article 6(1) GDPR. You can revoke this consent at any time for the future by deactivating cookies in your browser settings. You can also disable cookies in the Cookie Cookie Consent Manager here.
Social Plugins
Our Websites use plugins of the social networks “Facebook” (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA), “Google+” and its services “YouTube” (Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) and “Twitter” (Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA), “LinkedIn” (LinkedIn Ireland, Wilton Plaza, Wilton Place 2, Dublin 2, Ireland), “XING” (XING AG, Dammtorstraße 30, 20354 Hamburg, Germany).
These are only operated by the respective providers. The plugins are marked by the respective logo that belongs to the service within the context of Our Website.
We use the “Shariff” solution to protect your data. By visiting a website on which the corresponding logos are integrated, no data will be transmitted to the plug-in providers at that point. Only clicking the logo will actually integrate the service and transfer data to the provider. Information on collection and use of your data in the social networks can be found in the respective usage terms of the corresponding providers. For information on “Shariff”, see: http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html
Google Ads / AdWords
a. Type and scale of processing activities
Our Website uses Google Ads (formerly AdWords). Google Ads is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). The remarketing function enables us to display advertising under consideration of their interest to users of Our Website on other websites within the Google advertising network. For this, the interaction of the users on Our Website is analysed. We further use conversion tracking in the scope of using the Google Ads service. If you click an ad placed by Google, a cookie for conversion tracking will be placed on your device. For more information on this, see: https://policies.google.com/technologies/ads. You can also deactivate the use of cookies by Google there.
In the context of the use of Google Ads, personal data may be transferred to countries outside of the EU/EEA, in particular to the USA. In order to be able to guarantee adequate protection of your personal data in case of transfer of personal data to such third countries, we have concluded EU-US standard contractual clauses with Google. Apart from this, we are in constant communication with Google to ensure the protection of your personal data with any additional measures that may be necessary.
b. Duration of storage
Cookies set by Google Ads are valid for up to one year.
c. Legal basis
The legal basis for use is your explicit consent, point (a) of the first sentence of Article 6(1) GDPR. You can revoke this consent at any time for the future by deactivating cookies in your browser settings. You can also disable cookies in the Cookie Cookie Consent Manager here.
Facebook Remarketing
a. Type and scale of processing activities
This website uses the remarketing function “Custom Audiences” of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). This function serves to present interest-related advertisements (“Facebook-Ads”) to visitors of this website within the context of their visit to the social network Facebook. For this, the remarketing tag of Facebook has been implemented on this website. This tag will establish a direct connection to the Facebook servers when you visit the website. The Facebook server will be informed that you have visited this website and Facebook will assign this information to your personal Facebook user account.
In the context of the use of Facebook Remarketing, personal data may be transferred to countries outside of the EU/EEA, in particular to the USA. In order to be able to guarantee adequate protection of your personal data in the event of the transfer of personal data to such third countries, we engage in constant exchange with Facebook in order to ensure the protection of your personal data with any additional measures that may be necessary.
For more detailed information on collection and use of the data by Facebook, as well as your rights in this respect and options for protecting your privacy can be found in the data protection notes of Facebook at https://www.facebook.com/about/privacy.
You can also deactivate the remarketing function “Custom Audiences” at https://www.facebook.com/settings/?tab=ads. For this, you need to be logged in at Facebook.
b. Duration of storage
The cookie set by Facebook for this purpose is valid for 90 days.
c. Legal basis
The legal basis for use is your explicit consent, point (a) of the first sentence of Article 6(1) GDPR. You can revoke this consent at any time for the future by deactivating cookies in your browser settings. You can also disable cookies in the Cookie Cookie Consent Manager here.
Twitter Remarketing
a. Type and scale of processing activities
We use Twitter, a service of Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA, to place target-group-oriented online advertisements and for conversion tracking. For this, we have implemented a Twitter tag on Our Website. This tag establishes a direct connection to the Twitter servers when you visit the website and transmits that you have visited Our Website and whether you have make any request or other action. Twitter will assign this information to your personal Twitter user account. This way, we can place targeted ads based on your previous page calls and activities (remarketing). The data processed by Twitter for this do not permit identification of your person. For more detailed information on collection and use of the data by Twitter, as well as your rights in this respect and options for protecting your privacy can be found in the data protection notes of Twitter at https://twitter.com/privacy. If you wish, you can prevent the storage of cookies via your browser settings. Twitter also complies with the Do-Not-Track-settings of your browser. As a Twitter user, you can also prevent processing activities by deactivating it in the security and data protection settings at https://twitter.com/settings/security.
In the context of the use of Twitter Remarketing, personal data may be transferred to countries outside of the EU/EEA, in particular to the USA. In order to be able to guarantee adequate protection of your personal data in the event of the transfer of personal data to such third countries, we engage in constant exchange with Twitter in order to ensure the protection of your personal data with any additional measures that may be necessary.
b. Duration of storage
The cookie set by Twitter for this purpose is valid for 2 years.
c. Legal basis
The legal basis for use is your explicit consent, point (a) of the first sentence of Article 6(1) GDPR. You can revoke this consent at any time for the future by deactivating cookies in your browser settings. You can also disable cookies in the Cookie Cookie Consent Manager here.
LinkedIn Remarketing
a. Type and scale of processing activities
We use the analysis and conversion-tracking technology of the platform LinkedIn, 2029 Stierlin Court, Mountain View, CA 94043, USA, on Our Website. This technology enables us to target you again with advertising based on your interests after you have visited Our Website before. We also receive aggregated reports from LinkedIn on advertising activities and information on how you interact with Our Website. For more information on data protection at LinkedIn, see https://www.linkedin.com/legal/privacy-policy. You can object to analysis of your usage behaviour by LinkedIn and the display of interest-based recommendations (“Opt-out”); for this, click the field “Reject on LinkedIn” (for LinkedIn members) or “Reject” (for other users) under the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
In the context of the use of LinkedIn Remarketing, personal data may be transferred to countries outside of the EU/EEA, in particular to the USA. In order to be able to guarantee adequate protection of your personal data in case of transfer of personal data to such third countries, we have concluded EU-US standard contractual clauses with LinkedIn. Apart from this, we are in constant communication with LinkedIn to ensure the protection of your personal data with any additional measures that may be necessary.
b. Duration of storage
The cookie set by LinkedIn is valid for up to 2 years.
c. Legal basis
The legal basis for use is our overriding legitimate interest within the context of consideration of interests in marketing of our web offer and our services, point (f) Article 6(1) GDPR. The legal basis for use is your explicit consent, point (a) of the first sentence of Article 6(1) GDPR. You can revoke this consent at any time for the future by deactivating cookies in your browser settings. You can also disable cookies in the Cookie Cookie Consent Manager here.
Matomo Tag Manager
Used with the subdmains www.plusserver.com, pluscon.io and get.plusserver.com (marketing).
a. Type and scope of data processing
This website uses the Matomo Tag Manager. This does not collect any personal data. It is used to execute small programs on the website, which in turn may collect data.The Matomo Tag Manager itself does not collect any data, does not pass on any data to third parties and does not access data collected by programs triggered by the Matomo Tag Manager.
b. Storage period
The cookies set by Google Tag Manager are valid for up to 12 months.
c. Legal basis
The legal basis for the use of cookies is our legitimate interest in an appealing design and our website, which is outweighed by our interests, Art. 6 Para. 1 lit. f DSGVO.
Google Web Fonts
a. Type and scale of processing activities
We use the service “Google Web Fonts” of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) to display fonts. The directive on privacy of the library operator Google and further information on Google Web Fonts can be found here: https://policies.google.com/privacy, https://developers.google.com/fonts/faq
In the context of the use of Google Web Fonts, personal data may be transferred to countries outside of the EU/EEA, in particular to the USA. In order to be able to guarantee adequate protection of your personal data in case of transfer of personal data to such third countries, we have concluded EU-US standard contractual clauses with Google. Apart from this, we are in constant communication with Google to ensure the protection of your personal data with any additional measures that may be necessary.
b. Legal basis
The legal basis for use is our overriding legitimate interest within the context of consideration of interests in an attractive design and our web offer, point (f) Article 6(1) GDPR.
Google Maps
a. Type and scale of processing activities
We use Google Maps to be able to display interactive maps on Our Website. The provider of this service is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. For more information and confirmation options concerning processing activities, see the Google data protection notes (https://policies.google.com/privacy) and http://www.dataliberation.org.
In the context of the use of Google Maps, personal data may be transferred to countries outside of the EU/EEA, in particular to the USA. In order to be able to guarantee adequate protection of your personal data in case of transfer of personal data to such third countries, we have concluded EU-US standard contractual clauses with Google. Apart from this, we are in constant communication with Google to ensure the protection of your personal data with any additional measures that may be necessary.
b. Legal basis
The legal basis for integration of Google Maps is our overriding public interest in comfortable operation of Our Website within the context of consideration of interests. (point (f) of Article 6(1) GDPR)
Form data in the career area
a. Type and scale of processing activities
If you use the option of using our career area for an online application for the vacancies in our company that are presented by us, we will ask you to provide your name, email address, date of birth, desired salary and how you have found us. You may also upload your cover letter and curriculum vitae as enclosures. The data named are mandatory data without which you cannot use the online application option.
b. Duration of storage
The data will be stored for a duration of 6 months after completion of the application procedure.
c. Legal basis
The personal data entered and provided will be processed based on point (b) of Article 6(1) GDPR, since processing is necessary to initiate a potential employment between you and PlusServer GmbH. You can also disable cookies in the Cookie Cookie Consent Manager here.
Use of Hotjar
a. Type and scale of processing activities
This website uses Hotjar, an analysis software of Hotjar Ltd. (“Hotjar”) (http://www.hotjar.com, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe). Hotjar allows us to measure and evaluate the usage behaviour (clicks, mouse movements, scroll heights, etc.) on Our Website. The information that is generated in this concerning your visit to Our Website by the “Tracking Code” and cookies will be transmitted to the Hotjar servers in Ireland and saved there.
The following information may be recorded through your device and your browser:
- The internet protocol address of your device (collected and stored in an anonymised format)
- Log data
- Entries, such as email address and names in forms on Our Website
- Screen size of your device
- Device type and browser information
- Geographic location (country only)
- The preferred language to view Our Website
- Name and URL of the called file,
- Website from which the access takes place (referrer URL)
The following data will be generated by our servers automatically if Hotjar is used:
- Referring domain
- Visited pages
- Geographic location (country only)
- The preferred language to view Our Website
- Date and time of access to the website
Hotjar will use this information in order to evaluate your visit to Our Website, compile reports on use and evaluate other services that concern website use and internet evaluation of the website.
Hotjar also uses services from third companies, such as Google Analytics and Optimizely, for rendering its services. Such third companies may record information that your browser sends within the framework of your website visit, such as cookies or internet protocol queries. For more detailed information on how Google Analytics and Optimizely record and use data, please see their corresponding data protection statements.
You may object to recording of data by Hotjar by clicking the following link and following the instructions there: https://www.hotjar.com/opt-out.
b. Duration of storage
The cookies set by Hotjar are valid for up to one year.
c. Legal basis
The legal basis for use is your explicit consent, point (a) of the first sentence of Article 6(1) GDPR. You can revoke this consent at any time for the future by deactivating cookies in your browser settings. You can also disable cookies in the Cookie Cookie Consent Manager here.
Use of the SalesViewer® technology:
This website uses the SalesViewer® technology of SalesViewer® GmbH to collect and record data for marketing, market research and optimisation purposes based on legitimate interests of the website operator (point (f) of Article 6(1) GDPR).
This is done using a javascript-based code that serves to collect company-related data and the corresponding use. The data collected with this technology are encrypted via a one-way function that cannot be converted back (hashing). The data are pseudonymised immediately. They are not used to identify the visitor of this website personally.
You may object to data collection and recording at any time with effect for the future in accordance with Article 21 GDPR by clicking the link https://www.salesviewer.com/opt-out, in order to prevent recording by SalesViewer® within this website in future. This installs an opt-out cookie for this website on your device. You will need to click this link again if you delete your cookies in this browser.
Bing
a. Type and scale of processing activities
On this website, data are collected and recorded with technologies of Bing Ads. Usage profiles are compiled out of these data, using pseudonyms. This is a service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. This service allows us to track the activities of users on Our Website if they have come to Our Website through advertisements by Bing Ads. If you come to Our Website via such an ad, a cookie will be placed on your computer. Our Website has an integrated Bing UET tag. This is a code through which some non-personal data concerning use of the website are stored in conjunction with the cookie. This includes, inter alia, the time spent on the website, which areas of the website were called up and via which ad the users came to the website. No information on your identity will be recorded.
In addition to this, Microsoft may track your usage behaviour across several of your electronic devices by using cross-device tracking. This enables it to display personalised advertisements on or in Microsoft websites and apps. You can deactivate this behaviour at http://choice.microsoft.com/opt-out.
In the context of the use of Bing, personal data may be transferred to countries outside of the EU/EEA, in particular to the USA. In order to be able to guarantee adequate protection of your personal data in case of transfer of personal data to such third countries, we have concluded EU-US standard contractual clauses with Microsoft. Apart from this, we are in constant communication with Microsoft to ensure the protection of your personal data with any additional measures that may be necessary.
For more detailed information on the analysis services of Bing, see the Bing Ads website (https://help.bingads.microsoft.com/#apex/3/en/53056/2).
For more detailed information on data protection at Microsoft and Bing, see the provisions on data protection of Microsoft (https://privacy.microsoft.com/en/privacystatement).
b. Duration of storage
The recorded information is transmitted to servers of Microsoft in the USA and stored there, in principle for no more than 180 days. You may prevent recording of the data generated by the cookie and referring to your use of the website, and processing of such data, by deactivating the setting of cookies. This may restrict the website's function.
c. Legal basis
The legal basis for use is your explicit consent, point (a) of the first sentence of Article 6(1) GDPR. You can revoke this consent at any time for the future by deactivating cookies in your browser settings. You can also disable cookies in the Cookie Cookie Consent Manager here.
Taboola
a. Type and scale of processing activities
This website integrates the service Taboola (Taboola Inc., 1115 Broadway, 7th Floor, New York, NY, USA). Taboola is a service for conversion tracking and remarketing purposes. For this purpose, Taboola sets cookies on the device used. These cookies do not allow identification of your person. The cookies allow us to recognise that someone has clicked on an advertisement and has been redirected to our site by it. If you do not want this to happen, please make the corresponding settings under: https://www.taboola.com/privacy-policy#opt_in_block. Data protection information of Taboola can be found here https://www.taboola.com/privacy-policy.
In the context of the use of Taboola, personal data may be transferred to countries outside of the EU/EEA, in particular to the USA. In order to be able to guarantee adequate protection of your personal data in case of transfer of personal data to such third countries, we have concluded EU-US standard contractual clauses with Taboola. Apart from this, we are in constant communication with Taboola to ensure the protection of your personal data with any additional measures that may be necessary.
b. Duration of storage
Cookies set by Taboola are valid for up to 12 months, except for a cookie that stores tracking deactivation. This cookie is stored for up to 5 years. Details about cookies can be found at https://www.taboola.com/de/cookie-policy in the section Cookies used through our Services.
c. Legal basis
The legal basis for use is your explicit consent, point (a) of the first sentence of Article 6(1) GDPR. You can revoke this consent at any time for the future by deactivating cookies in your browser settings. You can also disable cookies in the Cookie Cookie Consent Manager here.
Outbrain
a. Type and scale of processing activities
Our website uses a visitor pixel and cookies from Outbrain Inc, 39 West 13th Street, 3rd floor, New York, NY 10011, USA to measure conversions. This makes it possible to track the behaviour of users after they have been redirected to the provider’s website by clicking an Outbrain ad. This procedure serves to evaluate the effectiveness of Outbrain ads for statistical and market research purposes. It can also contribute to optimising future advertising measures. The collected data are anonymous for us, and therefore do not permit any conclusions as to the identity of the users. The cookies allow us to recognise that someone has clicked an advertisement and has been redirected to our site by it. If you do not want this to happen, please make the corresponding settings under: https://my.outbrain.com/recommendations-settings/profile
In the context of the use of Outbrain, personal data may be transferred to countries outside of the EU/EEA, in particular to the USA. In order to be able to guarantee adequate protection of your personal data in case of transfer of personal data to such third countries, we have concluded EU-US standard contractual clauses with Outbrain. Apart from this, we are in constant communication with Outbrain to ensure the protection of your personal data with any additional measures that may be necessary.
For the purpose and scale of data collection and further processing and use of the personal data by Outbrain, as well as your rights and setting options regarding this to protect your privacy, see the data protection statement of Outbrain: https://www.outbrain.com/legal/privacy#privacy-policy
b. Duration of storage
Cookies set by Outbrain are valid for up to 12 months.
c. Legal basis
The legal basis for use is your explicit consent, point (a) of the first sentence of Article 6(1) GDPR. You can revoke this consent at any time for the future by deactivating cookies in your browser settings. You can also disable cookies in the Cookie Cookie Consent Manager here.
SurveyMonkey
a. Type and scale of processing activities
We use the services of SurveyMonkey Europe UC, 2 Shelbourne Buildings, Shelbourne Road, Dublin, Ireland for our customer surveys.
When you voluntarily participate in a survey, your survey responses, as well as technical information about your browser and the IP address used, are transmitted to SurveyMonkey.
SurveyMonkey Europe UC is a subsidiary of SurveyMonkey Inc. based in the USA. It cannot be excluded that your personal data collected by SurveyMonkey may also be transferred to countries outside of the EU/EEA, in particular to the USA. In order to be able to guarantee adequate protection of your personal data in case of transfer of personal data to such third countries, we have concluded EU-US standard contractual clauses with SurveyMonkey. Apart from this, we are in constant communication with SurveyMonkey to ensure the protection of your personal data with any additional measures that may be necessary.
For more information about SurveyMonkey’s privacy practices, please visit the following link https://www.surveymonkey.de/mp/legal/privacy-policy/#pp-section-10.
b. Duration of storage
The data collected through the survey will be stored for the duration of the evaluation and then deleted.
c. Legal basis
Participation in a survey is voluntary. The legal basis for processing is your consent pursuant to point (a) of Article 6(1) GDPR. You may revoke your consent at any time without stating reasons with effect for the future. You can send the revocation, e.g., to datenschutz@plusserver.com.
Cookie notice
Used with the domains www.plusserver.com and get.plusserver.com (Marketing)
a. Type and scope of data processing
The websites use the cookie consent technology of Usercentrics to obtain your consent to the storage of certain cookies on your terminal device and to document this in accordance with data protection law. The provider of this technology is Usercentrics GmbH, Rosental 4, 80331 Munich, Germany, website: https://usercentrics.com/de/ (hereinafter "Usercentrics"). The Usercentrics Consent Management Platform collects log file and consent data using JavaScript. This JavaScript makes it possible to inform users about their consent to certain tags on our website and to obtain, manage and document this consent.
When you enter our website, the following personal data is transferred to Usercentrics:
- Your consent(s) or revocation of your consent(s).
- Your IP address
- Information about your browser
- Information about your terminal device
- Time of your visit to the website
Furthermore, Usercentrics stores a cookie in your browser in order to be able to assign the consent(s) given or their revocation to you.
Personal data is stored on a Google Cloud server located in the EU (Brussels, Frankfurt am Main).
We have concluded an order processing contract with Usercentrics.
Translated with www.DeepL.com/Translator (free version)
b. Storage period
The consent data (consent given and revocation of consent) is stored for one year. The data will then be deleted immediately
c. Legal basis
Usercentrics is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 para. 1 p. 1 lit. c DSGVO.
sphinx open online (cooperation with in-integrierte Informationssysteme GmbH)
a. Type and scale of processing activities
Within the scope of providing the sphinx open online product, an IoT platform for visualisation of valuable device data, we cooperate with our cooperation partner, the “in-integrierte informationssysteme GmbH” (Am Seerhein 8, 78467 Konstanz, Germany; in short: in-GmbH). “In-GmbH” is a subsidiary of GFT Technologies SE. With your consent, you will receive further information about sphinx open online from our cooperation partner, and you will be able to use the platform free of charge for 30 days. For this purpose, we will forward your personal data provided to us in the contact form to “in-GmbH” so that they can contact you. The data we share are your name, company name, email and postal addresses, telephone number and company size. No further processing of your data will take place. Without your consent, we will, unfortunately, be unable to provide you with further information about the product or a test version of the platform.
Further information on data protection at “in-GmbH” can be found at https://www.in-gmbh.de/kontakt/datenschutz/
b. Legal basis
The transfer to our cooperation partner is based on your explicit consent, point (a) of Article 6(1) GDPR. You may revoke your consent at any time without stating reasons with effect for the future. You can send the revocation, e.g., to datenschutz@plusserver.com.
Registration and carrying-out of online events
a. Type and scale of processing activities
Registration and carrying-out of online events take place using the software GoToWebinar of provider LogMeIn Ireland Unlimited Company (The Reflector, 10 Hanover Quay, Dublin 2, D02R73, Republic Ireland). The service allows us to provide visitors to our website who have signed up for online events via forms on our pages with the information on the online events, i.e. in particular the registration and login details. The respective online event then also takes place via GoToWebinar.
Personal data of the participants will be collected/processed within the context of the use of GoToWebinar. This includes the following categories of personal data: Name, email address, chat posts.
Personal data may also be transmitted to countries outside the EU/EEA, in particular to the USA. In order to be able to ensure an adequate protection of your personal data in case of transfer of personal data to such third countries, we have concluded EU-US standard contractual clauses with GoToWebinar. Furthermore, we are in constant communication with the provider to ensure the protection of your personal data with any additional measures that may be necessary. GoToWebinar uses LogMeIn for providing the webinars. The data privacy policy provided by LogMeIn shall apply there. For more information on data protection at LogMeIn, see: https://www.logmeininc.com/de/gdpr/gdpr-compliance and https://www.logmein.com/de/legal/privacy/international
b. Duration of storage
The data will be stored for at least two years.
c. Legal basis
Processing of personal data within the context of GoToWebinar is based on the legal basis of legitimate interest in accordance with point (f) of Article 6 (1) GDPR, which is in the effective organisation and carrying-out of webinars.
Section 6 Security measures to protect the data stored by us
We commit to protecting your privacy and treating your personal data confidentially. In order to avoid loss or misuse of the data stored by us, we take comprehensive technical and organisational protection measures that are regularly reviewed and adjusted to technology progress. However, please note that the structure of the internet may cause the rules of data protection and the above security measures to be ignored by other parties or institutions that are not subject to our control. In particular, data disclosed unencrypted may be ready by third parties as well - even if this is done by email. We have no technical influence on this. It is the user's responsibility to protect the data provided by him or her against misuse by encryption or otherwise.
Section 7 Hyperlinks to external websites
Our Website contains hyperlinks to websites of other providers. When these hyperlinks are activated, you will be directly forwarded from Our Website to the website of other providers. You will recognise this, among others, by the change of the URL. We cannot assume any responsibility for confidential handling of your personal data on these third-party websites, since we cannot influence whether these companies comply with the provisions on data protection. Please learn about handling of your personal data by these companies directly on those websites.
Section 8 Information on the personal data concerning you that are stored by us / erasure
As a data subject in connection with processing activities, you have the following rights from the GDPR:
- You may demand information regarding processing of your personal data by us in accordance with Article 15 GDPR. In particular, you may request information on the purposes of the processing, the categories of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage duration, the existence of rights to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if they were not collected by us, transfer to third countries or international organisations, and the existence of automated decision-making, including profiling, and any meaningful information on its details.
- You may demand rectification of any inaccurate personal data stored by us or completion of these without undue delay in accordance with Article 16 GDPR.
- You may demand erasure of your personal data stored by us as far as processing is not necessary in order to exercise the right to freedom of expression and information, to comply with a legal obligation, for reasons of public interest or for assertion, exercise or defence of legal claims in accordance with Article 17 GDPR.
- You may demand restriction of processing of your personal data as far as you contest the accuracy of the data, processing is unlawful, we no longer require the personal data and you decline their erasure because you still require them to assert, exercise or defend legal claims in accordance with Article 18 GDPR. The right from Article 18 GDPR also applies if you have objected to processing in accordance with Article 21 GDPR.
- You may demand to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to demand transfer to another controller in accordance with Article 20 GDPR.
- You may withdraw your consent once given to us towards us at any time in accordance with Article 7(3) GDPR. This has the consequence that we may no longer continue the processing activities based on this consent in future.
- You have the right to file a complaint with a supervisory authority in accordance with Article 77 GDPR. Usually, you may contact the supervisory authority at your common place of residence, your workplace or our registered office for this.
For this, and if you have any further questions concerning data protection, please contact the data protection officer and the customer service of PlusServer GmbH: PlusServer GmbH, -Data Protection Officer-, Venloer Straße 47, 50672 Cologne, Germany, or datenschutz@plusserver.com.
If you have any other questions and suggestions concerning data protection in our company or these notes on data protection, please contact datenschutz@plusserver.com as well.